Travel Solutions and Backoffice

The Travel and hospitality industry has gone through multiple challenges in the past decade. Through which the core objective has evolved to improve the rate of with low operational costs.

We offer the following services as part Back office operations for customers in travel domains


Contract & Fare Loading Sending Email Confirmations
Inbound/Outbound Tele Services – Sales & Customer Support Flight & Hotel Changes
Email Support – Sales & Customer Service Servicing Baggage claims
Chat Services – Sales & customer Service Fares & Rates Aggregation
Loyalty Program Management E marketing – SEO, Link building, PPC & Affiliate Management
Customer feedback Management Passport Details & Online Check-ins
GDS Queues Processing  

Our customer have benefitted by

  • Improving online sales
  • Reducing non-revenue phone interactions by deflecting calls to low cost channels like email and chat
  • Improve repeat business for our travel hospitality customers by through increased end customer satisfaction