Compared to multimedia datatypes like audio, images, and video, text data can appear deceptively simple to analyze. However, even the most routine textual content contains an incredible depth of information.

Working from even the simplest documents, we can infer likely facts about the background and intent of the author. We can glean insight not only into the substantive content of the written words, but also their underlying grammar, syntax, and organizational structure.

Precisely processing textual data with this level of detail presents a serious logistical challenge—especially in support of global projects with unique data needs.

Out-Innovate, Out-Compete and Out-Sell Your Competition


Multi-source, multi-language text data capabilities

Deep annotation and textualization centered on client-defined parameters

Optimized management practices overseen by experts with experience running enterprise-scale data pipelines

Integrated quality control and monitoring at every stage of collection and analysis

Smart automation and pre-built pipeline templates for unmatched efficiency across diverse use-cases

Nuanced treatment of factors ranging from context to intent, grammar and word-choice


Text Data Collection Services
  • Client Data requirements analyzed by text data specialists
  • All relevant requirements validated by ML experts
  • Scanning, document collection, and writing to support original text needs
  • Collection expertise ranging from highly technical language to informal slang
  • Global-reach collection and processing in multiple languages
Text Annotation Services
  • Annotation and labeling assisted by Zen3 Text-Based ML Models
  • Subtle analysis by pros trained on the fine subtleties of text data
  • Ongoing monitoring from quality specialists with experience in managing large scale data projects
  • Insight on deep characteristics that go far beyond simple labeling and translation
Text Insight Services
  • Thorough analysis extending to grammar, intent, word choice, and more
  • Real-time analysis capabilities which can support customer-and internal-facing services
  • Elite-quality data processing capable of serving as a foundation for text-savvy machine learning initiatives


Privacy, protection & compliance

  • PII redaction
  • PCI redaction
  • Other information redaction
  • Regulatory compliance monitoring

Operational Analytics and Support

  • Real-time analysis of text-heavy documents
  • Automated document processing
  • Analysis of large pre-existing text repositories
  • Smart writing assistance for improved time and accuracy

Customer Service and Support

  • Customer care compliance
  • Automated processing of customer comments, complaints, and reviews
  • A fast review of submitted documentation for lightning fast customer service
  • Fraud protection analysis

Sales and Marketing

  • Text advertisement analysis
  • Collection and processing of social media posts, statuses, blogs, and other high-volume text data
  • Automated selection of the most relevant sales template for each customer or situation
  • Evaluation of communications like e-mails, texts, and sales memos

Machine Learning

  • Automated text data pipelines
  • Virtual assistants that can read and react to documents, e-mails, and more
  • ML tools capable of analyzing and reacting to complex text in real time
  • B2C and B2B-facing text processing services


Transforming Speech from Audio to Business Intelligence

Zen3 has a deep respect for the immense potential intelligence hidden within even the most routine text. Extracting this data consistently, precisely, and efficiently constitutes a serious challenge—one our team has proven capable of meeting in support of some of the most respected names in tech. Meeting this challenge effectively requires a team of highly trained human analysts armed with a proven workflow for collecting and analyzing huge amounts of text. This team employs smart utilization of custom in-house tools powered by machine-learning automation. Their work is connected by a unified, cohesive decision-making approach to processing text data.

We begin by selecting text rich data resources tailored to client-defined project goals. From there, we can begin sourcing data, strategically utilizing private vendors and publicly available data sources. Once identified and collected, all data needs to be curated and organized. That means ensuring the information that’s being taken in is accurate, properly labeled, and fully translated into the ideal language for the project at hand.

Once the text has been processed, full-scale analysis and annotation efforts can begin. Analysts are trained on project-specific imperatives, from fine-grained grammatical analysis to identification of key subject matter. From there, we can integrate our own data analysis pipeline directly with your own infrastructure, taking on management tasks as needed, or simply hand-off the annotated data in the desired format.


Text Requirements Analysis
Text Collection and Curation
Translation Transcription and Transliteration
ML Automated Labelling and Annotation
Human Annotation and Labeling with Quality Control
Converting and Automating Ongoing Text Data Requirements
Text Data Moderation


Our end-to-end text data capabilities provide for enterprise-quality data even when supporting large scale data gathering in support highly unique analytical parameters. All data collection is customized in response to the specific needs of each client. From scanning physical documents to pouring over vast piles of dense digital documentation, we’re ready to help intake text data at any scale.

Our annotation, analysis, and labeling workflows extract the maximum possible insight from raw text data. We deliver a result of elite-quality data capable to train machine learning models or just to transform static text-document repositories into usable corporate resources.

Even seemingly straightforward moderation needs—like ensuring that user comments don’t run afoul of content policies—require a robust data pipeline to avoid becoming a costly operational drag. Automation techniques render these sorts of processes far less cumbersome. Besides, human analysts can be called in for more nuanced judgment calls wherever necessary. From reviewing documents for regulatory compliance to monitoring real-time text intake pipelines, Zen3 can provide tight control of text quality across diverse enterprise use cases.



Successful AI Data Items Delivered


Successful AI & Data Projects


Expert Annotators


PII Compliant

Pan India, US & EU



Data Acceptance and Accuracy


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